About Doroffy

📦 When will my order arrive?

Orders are processed within 1–2 business days. Delivery typically takes 2–5 business days within the Netherlands and 4–10 business days within Europe.

🚚 Where do you ship?

We currently ship within the Netherlands and selected European countries.

🔍 How can I track my order?

Once your order is shipped, you will receive a tracking email with a tracking number and link.

💳 What payment methods do you accept?

We accept secure payment methods available during checkout, including major credit and debit cards and other supported payment providers.

⏳ What if my order is delayed?

Delivery delays may occur due to courier issues, holidays, customs processing, or weather conditions. Contact us if your order exceeds the expected delivery timeframe.

🔁 Can I return an item?

Yes. Eligible items may be returned within 30 days of delivery, subject to our Return & Refund Policy.

❗ What if I receive a damaged or incorrect item?

Please contact us within 7 days of delivery with photos and your order details, and we will help resolve the issue.

👗 What types of products do you sell?

We offer women's fashion clothing, including dresses, tops, outerwear, casual wear, and seasonal fashion essentials.

💬 Need more help?

Email: info@doroffy.com

Phone: +31613391603

Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM

Website:
doroffy.com